Terms and Conditions

Last updated May 01, 2023


Luxe Hair Label Limited ("luxe-hairlabel.com") owns and operates this Website.

These terms and conditions govern your relationship with luxe-hairlabel.com ("Website"). Access to and use of this Website and the products available through this Website, are subject to the following terms of use, conditions and notices.

By purchasing, you are agreeing to all of of the Terms of Use, these may be updated by us.

Our terms and conditions are governed by, and in accordance with English Law and subject to the jurisdiction of the Courts of England and Wales.

You take responsibility for the compliance of these laws.

You have read and understand all policies and notices on this Website, including but not limited to the shipping and processing guidelines, and T&Cs.

We reserve all rights to terminate use of this Website from users who breach the T&Cs and listed policies, and abusive accounts.

You should check this page regularly to take notice of any changes we have made.

Discounts and offers cannot be combined.


By placing an order on luxe-hairlabel.com, you agree to be bound by our general terms and conditions of use.

Once an order is placed, your card will be debited upon authorisation being received. All payments are protected and processed securely.

Returns and Exchanges

Due to the custom made nature of all orders, we do not accept returns or exchanges. All sales are final. By purchasing, you agree to this term.

However, we do reserve the right to cancel, decline or reject any order without notice and refund in full.

Lost, Stolen or Damaged Orders

We are not responsible for any lost, stolen or damaged items during transit. Please contact the delivery servicer directly.

No action can be taken towards Luxe Hair Label Limited.

Faulty Goods

If an item appears to be faulty upon receipt of delivery, please immediately contact hello@luxe-hairlabel.com within 48 hours of receiving your order.

Returns and exchanges in this case will be at the complete discretion of Luxe Hair Label Limited.

Image Rights

The images used on this Website must not be displayed on another Website without prior written permission from Luxe hair Label Limited.

All images sent to us, tagged with our social platforms usernames and hashtags grant us with with unlimited and inclusive use anywhere that is associated with Luxe Hair Label Limited.


All content published and used on this site, including but not limited to all texts, graphics and images, is protected under copyright laws, and is the sole property of Luxe Hair Label Limited and luxe-hairlabel.com.

Intellectual Property

You agree and understand that the published content and other intellectual property within this Website, is the property of the us as the respective owners and are protected by local laws and regulations.

Any re-distribution without prior written permission is strictly prohibited and may result in prosecution by law.

Limited Liability

Luxe Hair Label Limited excludes all warranties, implied or expressed. We shall not be liable for any loss or damage as a result of use of this Website and/or products.

You agree to not file any disputes or chargebacks for your purchase/s, and understand that once your order is placed, changes or cancellations cannot be made. This site is legally protected, and if you do not agree with these terms, you are prohibited from use of this site.

Customers agree to defend Luxe Hair Label Limited and will hold us harmless from any claims of loss or damage.


For all questions and queries please look at our FAQs or email us at hello@luxe-hairlabel.com.