Shipping

 

All orders will have complimentary compensation cover of up to £250 in the case of loss during transit.

Please email us at hello@luxe-hairlabel.com if you would like a higher compensation cover. Settlement will need to be arranged with the servicer directly.

As all items are custom made to order, please allow up to 12 business days for your order to be processed before it is shipped.

Orders are processed Monday to Friday and will not include public / bank holidays or during postal strikes.

You will only be notified by email once your order has been shipped, along with your tracking information.

All orders are shipped via tracked and signed services (depending on availability for your region) provided by Royal Mail, DHL, USPS or FedEx.

Orders may be delayed and all shipping timeframes are only estimated.

Please note that we are not responsible for any custom or related fees, lost or damaged parcels during transit and incorrect shipping addresses.

Delivery Options

UK except Ireland (standard) - 1 to 2 business days / £5

Ireland (standard) - 3 to 6 business days / £10

Europe (standard) - 3 to 7 business days / £10

USA & Canada (standard) - 4 to 10 business days / £20

Rest of the world - 5 to 15 business days / £20